Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

I’m in 20 bundle

I’m on £20 pay as you go and get 40 gb but u do 50 gb for same price I’d like to get 50gb for what I’m paying now can I get a call from you please

Sim de-activated

Hello, I used 02 as a pay as you go back up phone, but it wasn't used much. It was used more than enough to keep it alive, and still had a fair amount of credit on it (about £18), since I put a few top ups in initially. I didn't realise there was a t...

Unable to access My O2

Hi, I’m unable to access my account on my O2. Is says my number is associated with another account. Could u help please?

Add payasgo sim to my contract

I got a camera at stables which uses a pay as you go sim so I can look at yard when I’m away but want it added to my account how do I do this

Passcode

I need a pack code. I don’t know how to get one.

Resolved! Pack code

I need help getting a pack code

Waiting for email about second phone

I have a phone via pay as you go, but I'm getting a second one. I ordered it, and I got an email saying my application is being reviewed and I'll have a response within 24 hours. It's been 2 days and nothing yet. Is this normal, and how can I track t...