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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 51703 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 26161 Views
  • 19 replies
  • 2 kudos

Top up

Hi I ran out of credit my plan doesn’t renew until the 10th so topped up it didn’t renew to tariff and it’s taken £2.00 from my balance

Lisa01 by • Level 1: Joiner
  • 273 Views
  • 2 replies
  • 0 kudos

Resolved! O2 Rewards Amazon voucher not arrived in email

Hi all,Hoping somebody can help me with this.This morning I redeemed £10.00 credit from my O2 Rewards which went on instantly, I then redeemed a further £10.00 as an Amazon voucher. Having checked my email both Inbox and Junk I find nothing from O2 a...

Mark2109 by • Level 1: Joiner
  • 473 Views
  • 2 replies
  • 0 kudos

Resolved! Setting up LTE on Galaxy Watch

My daughter's high school is banning phones with no exceptions, but I need to keep connected with her to make sure she is fine and that she can pick her sister up from primary school. I want to buy a Galaxy Watch with LTE, but I don't know how to set...

TR4 by • Level 1: Joiner
  • 441 Views
  • 3 replies
  • 0 kudos

Top up

Hi I’ve been trying to top up my pay as you go account but I’m having problems accessing it. Can you tell me if the system is down just now? Thanks

VA2 by • Level 1: Joiner
  • 290 Views
  • 2 replies
  • 0 kudos

£5 Big Bundle

Hello, one of my phones has £5 Big Bundle with unlimited calls and unlimited texts, but sometimes, like today when my £5 Big Bundle renewed, I get a text saying I will be getting free 1000 texts and 1000 mins of calls to last until the end of the mon...

koala321 by • Level 4: Observant
  • 805 Views
  • 2 replies
  • 0 kudos

Transfer number

I have a Lycamobile eSIM. Can I transfer the number to my O2 sim

FudgeCoco by • Level 1: Joiner
  • 221 Views
  • 1 replies
  • 0 kudos

Unable to send texts on isle of man

Hello. My mum is currently overseas in the isle of man and is roaming on Manx Telecom. She can receive SMS but whenever she sends them they fail to go. Anyone any ideas? I've tried the usual reboot, select a manual network etc but nothing works.

antoinette kennedy

hiI am looking for a package that will work in the isle of man and Ireland

an2024 by • Level 1: Joiner
  • 205 Views
  • 2 replies
  • 0 kudos
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