Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Nano sim

How do I changed standard size sim to a nano sim ??

Pay As You Go Sim

Hi there, I want to buy a pay as you go sim card, but I am unclear on some things and was wondering if you can help me. Do all your sim cards come with a bundle? Also is it possible to cancel the bundle and then top it up when I want. For example, I ...

Resolved! Disconnect my SIM

I thought o2 would be a good SIM to power my old smartphone but I have just seen that wifi calling isn't supported so the show is well and truly stopped - I will have nothing to do with a mobile operator that doesn't offer this. Luckily I used my cre...

Please dont be mean. Need to put money on phone, critical. Catagelophobic

Hello.I have a dilemma. I have an o2 pay as you go simcard and it is linked to an email address which is the default for my mobile phone and google play store. (Its not the email i used to register for this username so am a little upset you dont have...

unlock

Does anyone know the best way to unlock a basic nokia phone and how long does it take?

Samsung galaxy s21 ultra

When will this model be available to purchase?

Resolved! Unexplained charge

I have just topped up my pay-as-you-go phone with £15. Previous to this, my balance was £3.95. My balance now shows as £18.45. Why have I lost 50p?

Ordering bulk sim cards for my phone store

How can i order for free or really cheap 02 sim cards for my store?

Resolved! Balance Pop Ups

HiI have recently joined O2 on Pay as You Go. Whenever I send a text or make a call this is followed by a Pop Up giving my balance, which often doesn't change as it is included.This morning I sent quite a long text and the pop up would not stop 'popp...

Resolved! Top up

I just top up my sim £15, but I have not received the money

O2

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