Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Please dont be mean. Need to put money on phone, critical. Catagelophobic

Hello.I have a dilemma. I have an o2 pay as you go simcard and it is linked to an email address which is the default for my mobile phone and google play store. (Its not the email i used to register for this username so am a little upset you dont have...

unlock

Does anyone know the best way to unlock a basic nokia phone and how long does it take?

Samsung galaxy s21 ultra

When will this model be available to purchase?

Resolved! Unexplained charge

I have just topped up my pay-as-you-go phone with £15. Previous to this, my balance was £3.95. My balance now shows as £18.45. Why have I lost 50p?

Ordering bulk sim cards for my phone store

How can i order for free or really cheap 02 sim cards for my store?

Resolved! Balance Pop Ups

HiI have recently joined O2 on Pay as You Go. Whenever I send a text or make a call this is followed by a Pop Up giving my balance, which often doesn't change as it is included.This morning I sent quite a long text and the pop up would not stop 'popp...

Resolved! Top up

I just top up my sim £15, but I have not received the money

transfer number but keep sim

Hi, Interesting to see that O2 use their customers to help each other out rather than making it in any way easy for their customers to contact their customer services dept (assuming that they have one) for some help. Mind you, I'm sure I'll get much ...

Resolved! Pay As You Go Inactivity

Hi EveryoneRight now, I'm out of the country and probably won't be back for another year or so (due to the pandemic as well as the project that I'm conducting). O2 Roaming is not working where I'm based at the moment and that's why I can't make or re...

replacement sim

I wonder if anyone can help on this.Following a ballooning of its case caused by a faulty battery I recently disposed of my wife’s old PayAsYouGo iPhone, but neglected to remove the SIM. She would now like to request a new SIM to use in a replacement...

O2

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