Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Top up voucher

I used a ten pound top up voucher code and it hasn’t been added to my account?

Lost e voucher

Hi all by unknown reason I can't top up my daughters PAYG from my card so always have buy her voucher. I bought from tesco express and lost it on way to home but have original receipt is there any change of replacement or refund pls? I spoke with cus...

Lost phone

I’ve lost my phone. I’ve got a new Sim card here. How do I get my old number onto this new Sim card as I’ve got credit and stuff

Horrible service on the phone

Would like to make a complaint

Genuine or Scam

I've received 2 private message responses from 2 separate people both asking me to contact O2 on +44 7380 321 529 Is this a scam?, as I do not recognise this as an O2 number

TARRIFF

Hi,I have topped up my balance with a £15 voucher, I want to buy the £15 rolling plan with this balance in my o2. How do I do that ?

Pay as you go mobile

I have been charged for a mobile and it has not been despatched, nor have I heard from O2 since

Data?

Hi, I have PAYG Classic sim card. I need a one-off data bundle for a week away - how do i do this? Or do i just simply put extra credit on the phone?Thanks

Resolved! How can O2 be this bad?

I’m just to repost my Trustpilot review instead of wasting more of my time. If anyone can help resolve this, I’d be grateful. Thanks.Here it is: I don't think it can get much worse than this. As others have said, I would give zero stars if I could.I ...

Resolved! Roaming data in Lithuania

Hi, I'm going for holiday in Lithuania, how to set up roaming for data that I could use?

O2

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