Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
HelloI topped up £20 when the offer was on for the 3 months free on Disney . I received a link to activate but seem to have deleted the link, is there any way to resend the link. I have checked my o2 account and can’t find this anywhere!
Just noticed that there is a filter/age restriction when i use the internet on my phone. I only have a debit card, no credit card, and with current lockdown measures i cant go to an 02 store with photographic id. So how do i turn it off?
iPhone
My top up card wont swipe anymore can i get a new one and how
If you top up two days before u are due to top up will the credit still be put on your phone
My Nokia phone reports NO SIMM or SIM ERROR and basically doesnt work as a phone. Can I transfer my balance to a new SIMM and if possible keep the same number?Thanks
I have been investigating a £1.50 charge on a new PAYG account. I know that this is likely to have been an SMS. I went to MyO2 in an attempt to find a bill or list of charges but the only thing there is a balance. I have been going round in circles f...
Is anyone else struggling with credit card top up? I have used 3 cards and all refused, whereas OK on other sites??? It's a new sim, but it has registered OK and I can call the top up number, but I can't top up on the phone, app or website?
I don't understand the ongoing payment options for a PAYG Sim? Say I buy the £5 credit but don't use any calls, text or data during the month, do I still have to pay another £5 for the next month, and so on....? Phil
Hello, I’m trying to unlock my device for use on another network. When I first tried I got an error message say they couldn’t unlock it as it hadn’t been used on o2. When I try and resubmit the request it doesn’t work as it says I’ve already complete...
