Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52173 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26336 Views
  • 19 replies
  • 2 kudos

Bundle not working

Hello, i have top-uped my balance on 16.04 with £15. My bundle should have started on 01.05 but it's not working. Please see attached https://photos.app.goo.gl/DDrSiRvGNFhVegHQ9

MK3 by Level 1: Joiner
  • 1080 Views
  • 3 replies
  • 0 kudos

Resolved! Iceland mobile operators

I am hopefully visiting Iceland on a cruise ship and roaming in Iceland is included in the PAYG tariffs. When I am off the ship, which networks that are compatible with O2 should I look for to manually connect to?

Resolved! over charged

I am with 'pay as you go' and have have paid my monthly top up on April 25th and the next is not due till May 25th. I have also added a £4 bolt on yesterday, but I still got a message that I am being charged £2 per day. This is horrendous as I hardly...

chiko4 by Level 1: Joiner
  • 447 Views
  • 2 replies
  • 0 kudos

International calls

Hi I got 20£ balance and I want to use just for international call to india. Dont want any mo thky packages... the cost I know is used to e 2p a minute... anyhelp will be really great

Sri by Level 1: Joiner
  • 1350 Views
  • 8 replies
  • 0 kudos

Resolved! Bundle

Can I change for my bundle to start today instead of on the 8th.

Cha2 by Level 1: Joiner
  • 375 Views
  • 2 replies
  • 0 kudos

Charged 5p for something?

Why when I only put £10 instalments each month as I don’t need anymore than that and always get rollovers has my balance at £9.95 and I have had to add another £10? What have you charged me 5p for?

E17buc by Level 1: Joiner
  • 458 Views
  • 2 replies
  • 0 kudos

Can't make it receive calls

Purchased Samsung s8 unlocked. Bought O2 new SIM card. I am on network but cannot make calls.

JB671 by Level 1: Joiner
  • 1358 Views
  • 9 replies
  • 0 kudos

Resolved! How do I forward a scam text message

I've had a scam text and want to forward it to 7725. The process given says press anf hold on the message, a option of "more" will appear, whic I assume give sthe option to forward the text. I say "assume as when I follow this process I get nothing o...

Chasly by Level 1: Joiner
  • 2120 Views
  • 7 replies
  • 0 kudos

Can O2 refuse a refund?? Please help!

This is a long post but please, bare with me...I wish I wasn't having to write this as its regarding my late Grandpa's pay as you go account with O2. He sadly passed away earlier this year.When trying to close my Grandpa's O2 account, they have offer...

LottieJosh by Level 1: Joiner
  • 2756 Views
  • 10 replies
  • 0 kudos