Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52626 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26568 Views
  • 19 replies
  • 2 kudos

Resolved! Standard rate

When i got 0 gb, why it deducted GBP 2 automatically??? Can I opt-out this function?

Belle by Level 1: Joiner
  • 375 Views
  • 1 replies
  • 0 kudos

Messages

My texts on my phone don’t work but it’s unlimited

Hannah16 by Level 1: Joiner
  • 426 Views
  • 2 replies
  • 0 kudos

Resolved! not registered on network

not registered on network resulting from water ingress on my Samsung A10 Mobile please help

Moggy by Level 1: Joiner
  • 800 Views
  • 3 replies
  • 0 kudos

PAYG Sim Card

Hi,I want to order a traditional pay as you go SIM card for my youngest child, so I can give her a very basic handset and let her go out to play at the nearby park safely.I have an account already and have a contract for my phone etc., but can’t seem...

Resolved! How to confirm age on pay as you go

I am trying to confirm my age and struggling.. I have registered with O2 what should I do next..

Gmag by Level 1: Joiner
  • 422 Views
  • 1 replies
  • 0 kudos

Resolved! Want to use money on my account for more data

Hi. Is it possible to use my top up money for another o2 number? I have a plan for £10 already and running out of data. Is ir possible to use the money I have on my account to get more data? Cos 1GB for £10 it’s just not enough

Agne1 by Level 1: Joiner
  • 933 Views
  • 4 replies
  • 0 kudos

Resolved! How to issue a new number for an old sim?

I've recently swapped sims after ordering a brand new phone. Now I want to order another one for my old phone. And since I cannot find the link I used before to order another, I just thought, I may as well ask a daft question - is there's a way to is...

Resolved! Refunds

I recently placed an order for a new PAYG phone for my wife but her Sister beat me to it (Birthday) I have tried to get through to Customer Services without success to cancel my order,so am having to leave it at the shop until the order is cancelled....