Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

phone calls

i have changed to a rolling plan but every time i use my phone it keeps telling me i have £7.44 pence in credit this is annoying as i am now paying monthly on a rolling plan can you put the £7.44 back in my account please

Help

can someone please help me this is a joke, I’ve lost my SIM card and I’m on the £10 a month rolling plan which I’m still paying for and I can’t contact o2 to order a new sim as I don’t have a SIM card… also I live on my own so can’t use anybodys phon...

I’m in 20 bundle

I’m on £20 pay as you go and get 40 gb but u do 50 gb for same price I’d like to get 50gb for what I’m paying now can I get a call from you please

Sim de-activated

Hello, I used 02 as a pay as you go back up phone, but it wasn't used much. It was used more than enough to keep it alive, and still had a fair amount of credit on it (about £18), since I put a few top ups in initially. I didn't realise there was a t...

Unable to access My O2

Hi, I’m unable to access my account on my O2. Is says my number is associated with another account. Could u help please?

Add payasgo sim to my contract

I got a camera at stables which uses a pay as you go sim so I can look at yard when I’m away but want it added to my account how do I do this

Passcode

I need a pack code. I don’t know how to get one.

Resolved! Pack code

I need help getting a pack code

Waiting for email about second phone

I have a phone via pay as you go, but I'm getting a second one. I ordered it, and I got an email saying my application is being reviewed and I'll have a response within 24 hours. It's been 2 days and nothing yet. Is this normal, and how can I track t...

Refund the balance

Hi, I’ve canceled the Pay as you go package and still have extra balance in my account. I’m wondering how can I get these money refund?

O2

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