Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Credit swapped for data

Hi folks, having finally upgraded to iPhone 12 from 7 I bought a voucher for £20 which I assumed was for call time. However when I come to make a call, and before doing so, I see a message telling me that the credit has been swapped for data and my c...

Resolved! Bad network for calls in my area

Hi I was with 02 many years ago and changed networks because of what I am about to tell you. I'm now on Giffgaff and I have just found out that they are part of you company.I live in the Bowesfield part of Stockton on Tees and have for many years. I ...

Resolved! P.A.Y.G.

Hello allI've got a payg sim card account with 02. Does anybody know if I can add another payg simcard for my wife to this account.ThanksJohn

Resolved! Changing tariff

I currently pay monthly, but want to just top up and then top up again if, and when, I have used the phone allowance. I don't need data, just phone and texts.

Resolved! 0.55 per minute

Charged 0.55p per minute from 02 to 02

Resolved! Keeping my number after going from payg to sim monthly

Hi ive just ordered a new sim on contract on o2 I previously have a payg 02 in my phone at the moment is it easy to keep my own number thanks

Resolved! payment

got e mail saying owe £14.50 but cannot find on my 02 account so how do i pay

Resolved! Lost contacts

After putting a new sim in I only have two contacts can anyone tell me how to get the rest back please?

Resolved! Call forwarding

I can't get calls to my O2 number xxxxxxxxxxxx forwarded to another O2 phone, if that is the one I am carrying-it's a smaller and easier to carry sometimes. [Mod edit: Please do not share personal details as your posts are visible to the public. Than...

Lyca mobile top up vouchers

Hi, quick question, can you use a lyca mobile top up voucher on o2 and visa versa, I know you can do the same with Tesco vouchers

O2

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