Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi - I just sent a text to o2 and 4GBP was taken out of my balance. Random amounts keep being taken out of my balance for texts. How do I check this and how do I get a refund?
So I pay £20 payg but I got this text and am not sure if this extra 5gb is free or I'd have to pay more. Can someone verify for me plz.
I can not view my bills
My 02 account doesn't let me open my o2 app ,its installed an i log in but when I want to check my devices it says log in or download the app
When I try log in to the app, it says oops you can’t use this yet
How do I top up from the credit on my phone ? I've £12 on my credit how do I used the £10 for a bundle ?
I have recently found that my monthly moblile bill has become quite extortionate and wish to change to pay as you go. Unfortunately, I have not been able to find information anywhere on the 02 site. Just wondered if anyone can help me with this probl...
Hello all, I hope someone here might have the knowledge help me. I am currently in the UK and have an o2 pay-as-you go sim card. I am about to spend an extended period in Singapore - perhaps for a year or more. However, I do not wish to lose my UK nu...
does anyone else have pennies disappearing from their credit without any usage of the phone and data turned off?My previous phone was somehow remotely accessed by someone who stole all my credit from 3 sims plus 1 sim from another phone which I had p...
I renewed my big value bundle and it has given me everything except my data back
