Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52164 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26330 Views
  • 19 replies
  • 2 kudos

Incorrect Top Up

I’m sure I won’t be the last person to do this. I topped up my partners phone & inadvertently typed 1 of the digits wrong. As I’d never done this before, phoned O2 & they said there was nothing that could be done. Found it a little odd that they can ...

Resolved! Unlock my phone

I bought my iphone with O2.I am not using that phone anymore and I want to give it to my mum that lives in Mexico.the phone doesn’t have a valid sim card as I changed a phone provider and got a new phone. how can I unlock the phone? Thanks

Belen by Level 1: Joiner
  • 715 Views
  • 4 replies
  • 0 kudos

Resolved! Security

I've recently moved to o2. I'm 34 and cant access what I want to access how can I turn off child whatever it's called please

Resolved! Pay as you go

Being a relative newcomer to the crazy world of mobile phones, and the even crazier world of O2 top-ups, is there anyone out there who can kindly explain how my top up a week ago of £10 resulted in an addition of only £5 to my balance? I'm sure there...

Ross4 by Level 1: Joiner
  • 1010 Views
  • 5 replies
  • 0 kudos

Resolved! Tariff changes

Hello. I would like to change my plan, but unfortunately I can't do it online.

Resolved! Changing Tariff

I just changed tariff. Does anyone know how long it takes to come through? Just spend 10 pound for urgent Internet access and it's not done anything yet. Done it 10 minutes ago

Resolved! Must replaced sim

Lost my sim, must replaced new one, how to do it if they ask me whot who's last number takenOr how much money left..I don't remember.. So I'm losing 12y number with some cash on it Help

Tom19 by Level 1: Joiner
  • 385 Views
  • 1 replies
  • 0 kudos

Resolved! Swapping to a PAYG from Monthly?

Hi I currently pay monthly, I would like to swap to a SIM only PAYG, how do I do this? How do you contact customer services by telephone?

Sam8071 by Level 1: Joiner
  • 351 Views
  • 1 replies
  • 0 kudos