Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I got this sim and it was on the 10 bundle. I didn’t know I topped up £30 wanting to be on the big bundle. I want to change to the 30 bundle today
Yesterday my phone asked me to sign in to my email account (NTLWorld)Today I tried to use my email on my computer but password was rejected.So logged onto O2 to try and change my password only to get the message Prohibited word used.So visited the lo...
Hello, I was conned into getting an Iphone 16 and updating my plan and I never asked for a new phone to be put on so I sent the phone back via royal mail after O2 sent out a collection for it. Can the phone be taken off now please and my plan revert ...
How do I get my o2 payg phone unlocked
hello all, I got O2 SIM which is on CLASSIC tariff, I was asked to do som SWAP (because my SIM is old on 2g network and I need to upgrade to 4g), my question is if I do som SWAP, would I carry the CLASSIC tariff alone to the new SIM?I would appreciat...
Hello. I can't top up my pay as go sim
Most of use regulars knew this and mistakes can happen but it's the fact that these errors are not quickly rectified that is the worrying thing. https://www.ispreview.co.uk/index.php/2024/10/o2-uk-clarify-contradictory-claim-of-5g-support-on-payg-pla...
My credit card linked to my monthly payment is due to expire and I cannot find how to update it
Does anyone know if I can claim back money on a Payas you go credit? I’m changing to monthly payments with another provider.
Hi I'm trying to set up O2 priority on my phone every time I put my details in it just keeps saying there was a problem and try again this has been happening since yesterday
