Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I’m on pay as you go and I collect rewards when I top up my phone I’m trying to save for a new phone but why should some of my rewards expire at a certain time if I don’t use them?
My account has slowly crept up to £30 and I have been going round in circles on the website to check my payment date and amount. I never use the allocated free calls, texts and data and this I hope what is not used is moved into the next months accou...
Hi I got a new sim yesterday and had the process for replacement to my old number, it’s not been 24hours but still have no service
I have submitted the form online to keep my number, it is successfully and let me wait. It is over 48h now, why?
I have a new phone the iphone 12 and I want a 5g sim how do I go about getting this
I bought a 20gb sim card for 10 TL. but the system gave me 7gb of data. what should I do
I contacted via Twitter was told I could block gambling sites as part of parental controls. They sorted it never worked. Called to do it they said they have fixed it. Called again today was hung up on twice told they blocked premium and international...
Any one how to turn 18+ settings off?
I have been on O2 Pay Monthly for years. I spend most of my time in South Africa. When I leave the UK, I put my phone on divert so calls go to voicemail and my data turns off. I can send (at a cost) and receive text messages. I am thinking of swappin...
I want to port my connection to O2
