Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52314 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26419 Views
  • 19 replies
  • 2 kudos

Grandad told his sim is being phased out? What do I do?

Hello- my 85 yr old Grandad had a text message from o2 to say his sim is being ‘phased out’ and he needs a new one. He’s not tech savvy and I’m too far away to help physically. How do we go about getting a new o2 sim if he can’t get to a shop? Can it...

cstuart by Level 1: Joiner
  • 2021 Views
  • 10 replies
  • 0 kudos

Payg old fashioned style

Is payg still available not pay monthly? , you used to top up say £10 & you don't need to top up every month it lasts until you don't have any money left

Fiona65 by Level 1: Joiner
  • 354 Views
  • 7 replies
  • 0 kudos

adding data via mbb.co.uk

Good afternoon, I do not usually seek help via forums but this one has me beaten.Basically does mbb.O2.co.uk actually work for anyone when it comes to starting a data tariff ?Nothing at all happens when I click on any of the three available tabs no m...

IanR11 by Level 1: Joiner
  • 207 Views
  • 3 replies
  • 0 kudos

Keep my old number

HiI had to replace my old sim as it was damaged but I wish to keep my old O2 number & can't find the option to do this

Oliver25 by Level 1: Joiner
  • 160 Views
  • 2 replies
  • 0 kudos

New device

Hi,how long does it take for a new device to be dispatched. I've been waiting for 3 days now and still not had an email.

Sjr1 by Level 1: Joiner
  • 78 Views
  • 1 replies
  • 0 kudos

Resolved! Delay in preorder

Hello, just wanted to ask is it only me whose waiting for a pre-order Iphone 16 pro max dessert titanium for 6 weeks now?

Aires by Level 1: Joiner
  • 427 Views
  • 1 replies
  • 0 kudos

Resolved! Starting new tarrif

Id like to start my 15 pound tarrif as im about to run out of data and i dont know how

Lloyd24 by Level 1: Joiner
  • 324 Views
  • 2 replies
  • 0 kudos