Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

5 free credit

Hi can you put 5 free credit on my pay and go phone please being a loyal customer for along time and stuck abroad with no credit

PAYG - Data bundle not working

I switched from contract to PAYG because o2 had an offer on where you can get 21GB of data for £10 instead of there usual 8GB of data for £10. I bought the sim in store and they said when I top it up I’ll have the 21GB however, I only have 8GB and no...

CLASSIC PAY AS YOU GO REQUEST

I have been a loyal customer with O2 since the year dot. My main phone is a pay monthly and I have 3 other phones on Classic Pay as You Go which get topped up regularly; all managed on MyO2. I do not need data on the pay as you go phones; hence no "B...

Balance notification

Hi,I telephoned 4445 and asked for the balance notification that appears after every call you make or text you send to be disabled. They assured me it had so why oh why am i still getting them. Im on a pay and go tariff and calls and texts are free, ...

O2 app

My O2 app is not working and I was wondering if its a general issue with everyone

Switching to 02

Hello I want to switch to 02 but want to keep my number

ordered payg big bundle for 10£. I should have 21Gb data but i have only 8Gb alowance.

Helloordered payg big bundle for 10£. I should have 21Gb data but i have only 8Gb allowance. Could you tell me please whats wrong thank you

Activate sim

Hi please how activate my new sim pay as go

Contract phone delivery

Hi there, i ordered a contract phone on Friday. i keep getting this text “O2: Your recent order has taken us a little longer to process, sorry about that. Your order should be with you tomorrow. Our carrier will text you with updates. Thanks.” i was ...

Rejoin O2

Hi I just spoken to someone today to rejoin out using my SIM card I got from you

O2

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