Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Delay in preorder

Hello, just wanted to ask is it only me whose waiting for a pre-order Iphone 16 pro max dessert titanium for 6 weeks now?

Resolved! Starting new tarrif

Id like to start my 15 pound tarrif as im about to run out of data and i dont know how

contract finished

Hi my contract is up and i have seen a good deal with o2

Resolved! how often to top up on PAYG Classic tarif

round and round in circles but no found answer.how often do i have to top up on a Classic PAYG tarifi use regularly but top up rarely

Resolved! my SIM card has been deactivated by O2

I have a pay as you go mobile phone which I use for emergencies. It is always in credit and has served me well for many years. Recently it has been deactivated by O2 without prior notice to me. I can find no advice as to how to reverse this and get t...

Resolved! Rolling plan use top up money

Hi, I’m having trouble using the £38 in my account to restart my rolling plan for the month

Nightmare customer service

I’ve had problems since early august. Money was taken from my rewards and put on my balance despite my absolute NO when asked if that was what I wanted.It meant my balance was way higher than I was comfortable with.I’ve suffered appalling customer se...