Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52630 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26572 Views
  • 19 replies
  • 2 kudos

Resolved! Wrong data plan

I am new to 02 I just bought sim today with mobile number [Removed] I topped up for 10 pounds and it showed there is offer i will get 20GB data. Before it was 7GB Where as i have topped up 10 pounds and i only received 7GB data.

Mak786 by Level 1: Joiner
  • 531 Views
  • 2 replies
  • 0 kudos

Resolved! Top up, change tariff

I can’t log in to my o2 account and since I wanted to transfer my old number to this SIM card it all wouldn’t work, no tariff came up that I can change my number didn’t change on the o2 account, I can’t log in, I can’t top up.

Bail by Level 1: Joiner
  • 626 Views
  • 1 replies
  • 0 kudos

Resolved! FREE 10 - it looks like this offer isn't for you

Hi I followed the instruction of the mail to top up my card and text FREE10 to 21500, but i received a message that "it looks like this offer isn't for you." This offer will expire on 27.05 anyone please help? did I do something wrong? Thanks

Vicisme by Level 1: Joiner
  • 2203 Views
  • 3 replies
  • 0 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26572 Views
  • 19 replies
  • 2 kudos

Resolved! Need to talk to uk from india

Right now I am in India and I would to talk to my manager in uk it’s urgent so I would to tolu up some calling pack

Gowtham by Level 1: Joiner
  • 729 Views
  • 1 replies
  • 0 kudos

Billing

I cannot pay my bill. I am abroad and cannot receive any texts or the pin to enter my app

12air_ by Level 1: Joiner
  • 476 Views
  • 2 replies
  • 0 kudos

Resolved! was 7gb now 14 gb offer

I have just bought a new sim and it tells me i get 14 gb insread of 7 but ive just topped up and it says 7 remaining any help please?

ironpaul by Level 1: Joiner
  • 438 Views
  • 1 replies
  • 0 kudos

Resolved! Lost sim

Hello, I was on an 02 contract for a long time but I moved to Germany so I moved the number to pay as you go as a way to keep it. I had the new pay as you sim sent to my bother in the UK because it needed to be activated in the UK. After activating i...