Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
According to the O2 status checker I have problem in or near my postcode. This has been going on for some time now meaning I now get erratic 4G signal indoors especially. Just how long does it take for engineers to fix the problems with local masts? ...
I have £20 on my o2 app for the tariff renewal, it will not take the money from my account it just keeps asking for my bank details but I have already put the money on my account can someone help please Iv tried ringing several times but can’t get pa...
My top up offer hasn't worked, sent me a offer saying if I topped up by 26th I'd get a extra 50gb data and it hasn't loaded onto my account
Hi i need to cancel my SIM plan but can’t seem to find where I can do this…. Please help
10GB of data and £5 credit is missing from my account.even the website is messed up, it took 3 attempts for o2 to accept a security code to sign up to this forum
I'm trying to switch from pay as you go to pay monthly but I don't know my temporary phone number
I filled the form yesterday requesting a number transfer, my EE network is unavailable now so I thought the number has been moved successfully. but when I open the O2 app, it is still showing the temp number, and showing something went wrong. Please ...
I might be taking a cruise holiday in the near future. The countries on the itinerary would all be in O2's Europe Zone and I'm on the PAYG Classic tariff. The "Roaming with PAYG" section in this helpful post indicates that any outgoing calls & texts ...
I am new to 02 I just bought sim today with mobile number [Removed] I topped up for 10 pounds and it showed there is offer i will get 20GB data. Before it was 7GB Where as i have topped up 10 pounds and i only received 7GB data.
I can’t log in to my o2 account and since I wanted to transfer my old number to this SIM card it all wouldn’t work, no tariff came up that I can change my number didn’t change on the o2 account, I can’t log in, I can’t top up.
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