Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 51698 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26160 Views
  • 19 replies
  • 2 kudos

My sim

Hh

Ja5 by Level 1: Joiner
  • 300 Views
  • 1 replies
  • 0 kudos

Resolved! Top up

It’s not accepting my payment for topping up

Cancel a direct debit

I want to cancel a monthly payment to this number:xxxxxxxxxxx because I don't use it anymore. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Lecky by Level 1: Joiner
  • 1276 Views
  • 4 replies
  • 0 kudos

Can't top up/Sim gone missing

I have a pay monthly account and a payg simThe Sim is not in a phone but a heater which I control with text messages. In order to top it up I had it linked to my pay monthly acc so I could log in and top it up online. On Fri it showed around £13 cred...

Vernon2 by Level 1: Joiner
  • 517 Views
  • 3 replies
  • 0 kudos

Resolved! top up a sim

I have a sim in my gate which needs a top upThere doesn't seem to be a space where I can enter the number to be topped upHave done many times before but can't today

pf44 by Level 1: Joiner
  • 389 Views
  • 1 replies
  • 0 kudos

topping up another phone

cant talk to a person or even work out how ot get through to complaini want 1. be able to top up my eldery parents pay as you go accounts 2 get a top card [ credit card type as these were bot in their sim card packages 3 speak to a human i have waste...