Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Can’t top phone up

Hi I’m having trouble topping my phone up to reniw bundle pls I have 14 pounds

Resolved! is top up needed for card bought in Tesco for £10

Hello, I bought my sim in Tesco for £10, have I need to top up it?

My o2 is not available to me yet. I cannot find my o2 mobile broadband number

I have tried fetching my mobile broadband number, but cannot find it. Also my o2 is not available to me is the error I keep getting

sim active check

hi. Can we check my number is still working? After hospital is no working anymore?? Im abroad. thanks

Mobile data refuses to work in city centre

I have tried everything possible including full reset of the phone, using a different phone etc. The mobile data does not work at all in the city centre, this has been happening for the past week. I have been charged for using mobile data despite not...

how can you pay with a US Address

haw can you pay with a US address

MY wifes phone

I am a pay monthly o2 customer.my wife has a PAYG one but only uses it very rarely every time I top it up by the time she want s to use the phone - no money left - no idea where it goesany solution welcome

How do I disable data on Classic Pay As You Go plan

How do I disable data on Classic Pay As You Go plan? (I only want the sim for calls/ SMS, and the device that the SIM has no means of switching data off) Is there a facility in MyO2 or by calling support to block/ turn off data?

Resolved! pay as you go

How do I top up my pay as you go phone

Unable to change tariff on pay as you go

My daughter is on pay as you go but currently on the £10 bundle tariff, I have tried the last three days to change her to the £15 one but this is not letting me do that, she is currently abroad on a school trip and I have topped up her phone but the ...

O2

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