Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Hi team

Morning I can not ring out but my bill is paid?

Resolved! Top up

Hi I just topped up £10 but I was meant to renew my monthly package can you use the £10 top up to renew my package

Big data bundle

I cannot change my tariff

o2 is not letting me get santander texts

I get all other texts. Phoned technical help but got cut off. can you please refer me to o2 person to sort out. looks like a common issue

Resolved! Topping up

Hi AllI purchased a fixed tariff sim card (£15 for 25gb data / unlimited calls) for use on my holiday in France. Working well, but need to top it up once my month is up tomorrow, as I am out here for 6 weeks not 4.I inadvertently topped it up by only...

Having problems with calls

Hello Ido not another choice because I am abroad and my sim card stoped working at all... No outgoing and incoming calls I can not call customer service. I have enough money in my balance but can not resolve the problem. Is causes me a lot of trouble...

change password

I am unable to change my password

Resolved! Billing for O2 pay as you go customers

Hi is it possible to get a bill with the customer details for a PAYG customers? this is to justify my details & phone number to my bank. Thanks!

Resolved! 4G SIM for router - Broadband backup

Hi, My broadband provider went down for 24 hours recently, and I thought as a backup solution I could get one of these:https://www.amazon.co.uk/TL-MR6400-Unlocked-Configuration-Required-External/dp/B016ZWXYXG/?th=1 But does O2 sell a 4G sim that I ca...

active card

Hi, I have Pay As You Go but I don't top up really long time. Now my card is not active. Just I would like to keep the same number.Can we do something to activate again, please. Thank you Grigor [Mod edit: Please do not share personal details as your...

O2

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