Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I topped up my phone last night using the app the money has been taken , but I received a text message saying that they were unable to credit my £10 monthly big bundle can sort this out for me please
Hi there, I have the £30 in my credit to renew my monthly pay as you go, but it hasn’t gone through or taken the money out? tbank you
Hi, I just paid for a rolling plan but I don’t think it’s enough data. I don’t see any information about what happens if I change tariff now anywhere. Do I get charged the full cost of a second plan or pay part of it and my data increases? Thanks
Hello everyone.I received a message "O2: Don't miss out on lots more data.Renew your bundle before 19/12/2023 and we'll and add an extra 50GB of data to use over 30 days.After your new Bundle starts, we'll send a text to confirm when your extra data'...
The wife and I have exactly the same Galaxy phone c 2021, she can ernter the Greatest Hits radio Comp, Make me a winner, and get an acknowledgement £2 is charged and a Standard text charge, it will not work with my phone??? I have entered 8 times in ...
transferred the number from another network to O2, I provided all the necessary data, PUK number, both phone numbers and the number from the SIM card, it was supposed to work on Monday and it doesn't work, I don't have a network and I can only make e...
I've been trying to convert my airtime rewards for credit and have £10 that is pending from 27/07/23. Last time I did this, the credit appeared straight on my phone, but this time it remains pending. Airtime Rewards have suggested I request that O2 r...
I topped up my the wrong number how can I transfer the tariff from that number to this new number
I have recently persuaded an elderly neighbour to move from classic PAYG to a Big Bundle as it will be far more cost-effective for him. He doesn't do contracts, he doesn't give his bank details out and he has a lot of credit on his SIM so a Big Bundl...
I lost my sim card how can I get my number back
