Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I cannot make calls or send text messages, I can receive both and also use mobile data. Trying to get assistance through the live chat puts me in an endless loop of it telling me to call o2 despite me not being able to make calls from my phone
My home was stolen yesterday and if possible I would like a new sim with the same number
Good morning. I have some problem to use internet in rooming in Italy. Please I need solve this situation ,
I paid £80 upfront but the order was rejected. When will I get the £80 back in my account?
Dear Sirs, In September 2023, I changed my mobile Pay as you Go account to EE from O2 after many many years, mainly due to better coverage via EE where I now live. O2 were very quick to block/lock my phone which was £17.O6 in credit. I could not cont...
Will my old tariff and roll over data transfer onto my new pay as you go SIM card
My £10 Big bundle had expired, I downgraded it to a £5 big bundle, got my confirmation email, then topped up £10, got that confirmation email, it instead still gave me the £10 big bundle...sure, thats fine, I dont mind, I make calls and texts that da...
Hi, yesterday I got charged for the second time this month. I wanted to request a refund please
My PAYG Rolling Plan renews on the 5th every month… 5th Sept, 5th Oct, 5th Nov Etc. I can see on my bank statement that the 5th Dec charge went out and I was charged but it seems it did not go through correctly as when I logged in yesterday I had ...
i cant seem to find my billing address on my o2 app it only says my name and phone number
