Won’t allow me to make calls

[Tee98]

I have a bundle I was on the phone to somebody who lost signal and now my calls won’t work I can send texts and use data

[Nicolaf20]

Same issue here I can’t ring out but can send texts and use data. Totally fed up with 02 at the present time

[Cleoriff]

@Tee98  @Nicolaf20 What sort of phones have you got?

Also check your network status https://status.o2.co.uk/ 

There is also a chance you may need a new sim. If so contact customer services Guide: How to find help & contact O2 

[Cleoriff]

Funnily enough I have just checked my own network and I'm getting this... However I have just made a call and it works.

[Martin-O2]

Hi guys,

Our technical teams are investigating reports of issues when some customers are using voice services in parts of the UK. 

We apologise for any inconvenience.

[Danm77]

Same here cant ring out but internet fine and texts

[Cleoriff]

Thanks @Martin-O2 for the update.

[Linz82]

My son has the same problem with his o2 bundle can't phone out!!?

[PhilS]

I'm the same.  Can't make calls.  I've logged the problem, and got a text reply that O2 "will keep checking for a fault and update me within 48 hours".

Tesco affected the same way.

[12com]

Hi Martin, can the O2 network coverage website be update to show there is a problem? I am putting in my postcode and it says everything is fine....which obviously it isn't. I cant' make out calls at all since first thing this morning. Thanks.