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Wifi Calling

rpiMike
Level 1: Joiner
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Why is wifi calling not available on Pay as You Go? The O2 mobile network is currently down in our area.

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pgn
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Good question, and O2 is not the only network to impose that restriction, @rpiMike 

https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling - down in the FAQ section:

Screenshot_20220213-173311.png

I guess you could move to the cheapest SIM-Only contract and get it, handset permitting, for not much more than the 10/month cheapest PAYG?

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madasaf1sh
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Probably because the ARPU on PAYG is so low, that there is no return on investment. 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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rpiMike
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What’s ARPU?

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MI5
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@rpiMike 

Average revenue per unit.

In English, it means O2 don't make enough off PAYG.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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