on 08-04-2023 15:57
I have a PAYG phone that is used sporadically.
The credit keeps disappearing - presumably due to lack of use. Are there any accounts where this doesn't happen.
The account doesn't need data....or even really unlimited texts or calls
Solved! Go to Solution.
on 08-04-2023 16:38
If on a bundle, credit is exchanged for allowances and only lasts for 30 days.
https://www.o2.co.uk/help/pay-as-you-go/big-bundles
on 08-04-2023 16:33
All PAYG accounts will be disconnected and credit lost after 6 months of inactivity.
You need to top up or make a chargeable call at least once every 6 months.
on 08-04-2023 16:37
on 08-04-2023 16:37
I have been doing...my credit still disappeared....November i topped up i believe, maybe october
on 08-04-2023 16:38
If on a bundle, credit is exchanged for allowances and only lasts for 30 days.
https://www.o2.co.uk/help/pay-as-you-go/big-bundles