on 21-01-2025 13:32
hello I have ordered online for 60GB for 15 pounds a monthly for pay as you go. The new sim will be post, can they stay the old number with new sim. Please contact me for the detail. Thanks
on 21-01-2025 13:55
on 21-01-2025 13:55
This is not customer services and no one from o2 will contact you..
You could have just changed tariff if on o2 already, If you are on another network then you can port it across Guide: Migration & porting into O2
on 21-01-2025 14:10
No need for a new sim at all.
Just text 15DATABB to 21300 to change to the £15 tariff.
The data boost is covered by these T&C's.
Get more data for up to 3 consecutive months on the £10, £15, £20 and £30 Big Bundles, then revert to standard data allowance. Offer will be applied automatically for all first-time customers of Big Bundle. Existing customers with an eligible Big Bundle must text “MORE” to 2424 from their O2 Pay As You Go phone to activate the offer by 5th Feb 2025. Your credit balance must be at least the Big Bundle tariff value on your monthly renewal date for 3 consecutive months to renew bundle and benefit from the offer for 3 months. If you switch to a non-eligible Bundle during the 3 months, you will no longer be part of the promotion and will not get the promotional data allowances once your current Bundle has expired. Data rollover not available on any promotional data. Offer excludes legacy tariffs, including Classic Pay As You Go. Ends 5th Feb 2025.
Pay As You Go only. Your Big Bundle tariff value is the minimum monthly credit balance or top up required to activate and renew bundle. Bundle will continue to automatically renew on your bundle renewal date if you have sufficient credit. If bundle does not renew, standard charges apply. You can switch bundles once a month to take effect from your bundle renewal date. UK calls/texts to standard UK landlines and mobiles and when roaming in our Europe Zone. Special and out of bundle numbers chargeable. Unused credit not refundable.
Handset subject to availability.
Fair usage policy and terms apply, see o2.co.uk/terms.