Refund

[Ash14]

I’ve just put £15 credit on my sons phone and would like to refund it to add data 

[Cleoriff · Accepted solution]

@Ash14 

This is a community forum and we don't have access to accounts. You need to contact O2 on 4445. or social media.

 Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.