Solved: Re: Pay as you go rolling plan

Jack29 · ‎02-07-2023

Hello,

Is it possible to cap the extra spending on a £10 pay as you go monthly rolling plan? Like for instance avoiding calls to international or data overage?

MI5 · ‎02-07-2023

@Jack29

There are no spend caps on PAYG at all. The only limit to any extra charges is the amount of credit you have.

If you don't have extra credit there cannot be any charges.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

jonsie · ‎02-07-2023

You will need to call 4445

I'm not sure if a spend cap is available on pay and go

Guide: Spend Caps & Charge to Mobile on O2

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎02-07-2023

@Jack29

There are no spend caps on PAYG at all. The only limit to any extra charges is the amount of credit you have.

If you don't have extra credit there cannot be any charges.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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