Solved: Not showing my credit

Billie4 · ‎03-07-2022

I’ve just bought a sim and put credit on it but it’s not showing up, I have the receipt with me showing I put £10 credit on it but on the app it’s saying I have 0

jonsie · ‎03-07-2022

The credit is taken for your allowances, minutes texts and data

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎03-07-2022

The credit is taken for your allowances, minutes texts and data

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎03-07-2022

@Billie4

Explained further here https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Not showing my credit

Data Usage

5G on pay as you go

Sim post ordered

Money back

2g 3g switch off