Mobile Data

CorbinT · ‎15-04-2024

It doesn’t let me use my mobile data hotspot and when I try to activate it it says unavailable and to speak to 02.

MI5 · ‎15-04-2024

How to contact O2 Guide: How to find help & contact O2

Also, only possible on iPhones or Windows phones with PAYG, according to this https://www.o2.co.uk/help/digital-services/personal-hotspot

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Oxonian · ‎16-04-2024

@MI5 wrote:
Also, only possible on iPhones or Windows phones with PAYG, according to this https://www.o2.co.uk/help/digital-services/personal-hotspot

I think @MI5 that this webpage might be out of date. I have just checked my PAYG Big Bundle on Android and it is allowing me to use it as a mobile hotspot. And my laptop can successfully tether to it. 👍

@CorbinT probably needs to contact O2 :-

Guide: How to find help & contact O2

MI5 · ‎16-04-2024

Yep, gave contact details above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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