How to display bussiness name as caller id

[LBPplant]

Hi I have recently started a bussiness I am making a lot of calls to new and existing clients, on speaking to some existing clients they are not answering calls as they do not recognize the number. I was looking for more information on how to change this I have read online something about updating the CNAM record. Any more information on this would be much appreciated

[LBPplant]

How to show the caller id as bussiness name

[MI5]

@LBPplant 

https://talkroute.com/things-to-know-caller-id-display-name/

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
Or 8002 from your phone.

[madasaf1sh]

@lbplant

CNAM isnt really supported in the UK, as neither BT, Voda or EE support it as there is no UK CNAM database.

The best way to do this is contact Hiya which is the database / app that Samsung and other manufacturers use.

https://hiya.com/uk

Apple uses either contacts or scans email for your number

o2 customer services wont probably know what a CNAM record is, if they do offer this it will be expensive...

[Marjo]

Hi guys @LBPplant , @MI5 , @madasaf1sh hope you're having a good day.

I asked around on our end to check, and can confirm that customer service unfortunately wouldn't be able to help with this as this option is not available on O2. As mentioned above if you need something like this you'd need to use a 3rd party software.