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How to cancel a bolt-on that isn't needed

Selner
Level 1: Joiner
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on ‎31-12-2023 12:02

on ‎31-12-2023 12:02

Hi there.

 

I accidentally added a bolt-on to the wrong account a day ago.  This account has plenty of data capacity so the bolt-on will not be needed.  How can I cancel the order?

 

Regards

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MI5
Level 94: Supreme
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on ‎31-12-2023 13:04

on ‎31-12-2023 13:04

@Selner 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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