Solved: Disconnect my SIM

ethelred · ‎11-01-2021

I thought o2 would be a good SIM to power my old smartphone but I have just seen that wifi calling isn't supported so the show is well and truly stopped - I will have nothing to do with a mobile operator that doesn't offer this.

Luckily I used my credit on a mobile casino and won so now the SIM is redundant and I want it disconnecting before I throw it away.

Can anyone help?

MI5 · ‎11-01-2021

@ethelred

Wifi calling is not supported on PAYG as you have found out.

Make sure you remove any bank details from your MyO2 and turn off auto top up, then just destroy the sim. It will be disconnected after 6 months of inactivity.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

jonsie · ‎11-01-2021

Just destroy the sim

It will be disconnected automatically after 6 months

You can't cancel it yourself

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎11-01-2021

@ethelred

Wifi calling is not supported on PAYG as you have found out.

Make sure you remove any bank details from your MyO2 and turn off auto top up, then just destroy the sim. It will be disconnected after 6 months of inactivity.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Disconnect my SIM

Using my Pay As You Go phone in Florida

My number has become extinct

Talkalot

Hello

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