Couldn’t save my rewards trying and trying last few days

[Ghhjh]

Been trying to save rewards last few days no option now o balance what poor service 

[Clh888]

I also have the same problem,now it's refreshed itself for the new period,I've been trying for the past few days, haven't even received a text about saving or claiming either 

[Cleoriff]

@Ghhjh @Clh888 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here

Give O2 a call on 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

[madasaf1sh]

@Ghhjh @Clh888 

You need to pick up the phone and call customer services on 4445 and they should be able to help.

[Clh888]

Phoned them four times this morning each time they put the phone down, great service