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Charged for the wrong bundle

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Stace0289
Level 1: Joiner
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on ‎08-08-2023 19:11

on ‎08-08-2023 19:11

I have just changed my bundle and instead of being charge the new amount I have been charged the old amount. How do I get this fixed as the data etc is all wrong 

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madasaf1sh
Level 77: Grand Master
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on ‎08-08-2023 19:13

on ‎08-08-2023 19:13

@Stace0289 

 

You will need to call Customer Services on 4445 and they should be able to help

 

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 11640 Posts
  • 64 Topics
  • 3164 Solutions
Registered:

on ‎08-08-2023 19:13

on ‎08-08-2023 19:13

@Stace0289 

 

You will need to call Customer Services on 4445 and they should be able to help

 

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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