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free speaker with s7 edge

Anonymous
Not applicable

I tried to reddeem my free speaker offer after buying a s7 edge and the link on the leaflet (www.samsungpromotions.claims/O2-freespeaker)    

but it takes me to the below?

 

https://www.samsungpromotions.claims/gb/en/claims/deezer/product

 

 

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MI5
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I'm guessing it may not be live yet though? 

Screenshot_20161223-194249.png

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cleoriff
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Hi @Anonymous When I click on your second link I get this image...so what seems to be the problem?

Samsung offer.PNG

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Girl in a jacket
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MI5
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I get this which looks good to me. 

Screenshot_20161223-192851.png

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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I'm on PC but both look fine...?

@Anonymouscould use either to make a claim. In fact a lot better than the O2 system of claiming gifts...

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Girl in a jacket
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MI5
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I'm guessing it may not be live yet though? 

Screenshot_20161223-194249.png

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:

I'm guessing it may not be live yet though? 

Screenshot_20161223-194249.png


Yep...that could be it....Lol...

Veritas Numquam Perit

Girl in a jacket
Message 6 of 17
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Anonymous
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Thought i was nuts but like you said it cant be live yet .thanks to you all!! Merry xmas!!
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MI5
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Merry Christmas mate. Try again in the new year lol
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Best of luck with it all @Anonymous wink

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Girl in a jacket
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DoctorJellybean
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Well, the promotion period is from the 22nd December till 11th Jan. It does say "Claims can be entered from 14 days after your purchase." so it sounds like the first day is the 5th of jan 2017. Oh well, guess I'll have to wait until the 9th which will be my 14th day.

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