Solved: changing from pay monthly contract to SIM only

Anonymous · ‎31-10-2016

Hey

My contract is now at an end with O2 and I want to keep my phone but just have SIM only contract- do I just order a SIM only contract online then cancel my other contract and keep my number?

MI5 · ‎31-10-2016

Easiest is to just call CS on 202 and have them swap it over on the computer.
You can just carry on as normal as all will be changed at their end.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎31-10-2016

Easiest is to just call CS on 202 and have them swap it over on the computer.
You can just carry on as normal as all will be changed at their end.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎31-10-2016

Exactly what I did.^^^^^^ Went from a 24 month contract and then sim only. A very easy process via CS....

Veritas Numquam Perit

MI5 · ‎31-10-2016

Thanks for confirming

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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