Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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How long does a number migration take (transferring old phone number to new sim card )

Put new sim car in phone on 7th ish of Nov , then they did a migration request same day so I could keep my old phone number , that person aparently filled it in wrong and ever since I've been told give it 24 -72 hours and restart phone , yet spoke to...

Ch98 by Level 1: Joiner
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I would like to upgrade my phone.

I would like to upgrade my phone in the near future, but I do not want to be locked into 3 years monthly off payments. bit I can not see any means to make a one off payment for any of the phones. Advice please. Terry.

Terry45 by Level 1: Joiner
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Switch-Up

I traded in my iPhone 15 Pro VIA Switch up for the 16 Pro Max. Finally received my 16 Pro Max on Friday 25th October after a 4 week wait. I posted my 15 Pro back in the original box, bubble wrap and a postage bag using the QR code on the label emaile...

AimTurn by Level 1: Joiner
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O2 trying to refund me through credit

After a difficult back and forth, o2 have agreed to refund me for six months of overcharging. However i just received a message saying the amount is refunded in credit and will show up on my next bill. Im confused because there is no money in my acco...

essarr by Level 1: Joiner
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Transfer number and cancel subscription

I need to transfer my number to a differed SIM card and cancel monthly subscription. Tried phoning but line was hopeless and got cut of 4 times. I need to connect to a chat assistant but can’t seem to find out how

Merry6 by Level 1: Joiner
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