Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! paid my bill but bar is still on cant use my phone

how do i get it lifted

Resolved! Bad coverage in Earls Court SW5 9PE

Am I the only customer with bad voice and internet (2G and 3G) in this area of Earls Court? I can't make a customer complaint call because the calls always drop and the quality is so poor neither party can understand the other.

Resolved! Mast down TW18 - no way to get a respose

The mast in the area of my work has been down for 3 days now (No 3G/Data signal) the "status update site" recognises there is a fault but there is no way for me to enquire when it is going to be fixed.IVR is beyond shocking and getting to talk to any...

Resolved! International bolt on (3 numbers)

Hi there,I have a few question concerning the International bolt on. There are two versions of this bolt on : £10/month, and £20/month.For the version at £10/month, they are talking about :3000 minutes to landlines abroad and 100 minutes to mobiles a...

Resolved! Channel islands

Oh yes i am going to Jersey for a week in 2 weeks Time. But i am just wondering how much would it cost me out there?

Resolved! voice messages

Oh yes why can,t a voice messages on O2 be Free like on vodafone?

Resolved! Undelivered Text Messages - Can They Be Extended?

Hello Everyone, It is my first time posting on here, so please be gentle with me! I work away on a North Sea Oil Rig often for 3 weeks at a time. During this time away I have zero network coverage. This of course means that text messsages can't be de...

can't stop 02 sending message alerts!

How do I stop 02 sending message alerts telling me that I need credit to active services when I am not even using them. Don't want to be forced to top up my phone to stop these messages. Approx receiving 12 a day and through th night. Someone said th...

Re: Cancelling my O2 Mobile Broadband

I've had a nightmre trying to cancel my mob broadband over the phone. I an on holidays in Spain which means that I was paying for the phone call. I had to phone twice as they hanged up on me the first time after 30 minutes and talking to about 6 peop...

Resolved! Charges in EU

I have a pay as you go service and need to contact people in Netherlands and GreeceIs there any programme in O2 that would charge me less??thanks

O2

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