Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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FAQs: Other Products & Services

Hi there, If you're new to the community, welcome! Take a look at our handy guide below: What's the O2 community and how to get started Need some help with any other products or services? Here are some links answering the most commonly asked question...

Toby by Former Staff
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Resolved! Can't access web mail

I'm trying to access the web mail on the O2 site and the following error message appears: It might be temporarily unavailable. Or it might have been moved, updated or deleted.Have you got the right web address? Try typing it in again, making sure the...

Anonymous by Not applicable
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Resolved! Online top-up (address search)

I've been having problems with topping up online; the portal's been re-designed in the last couple of months and after entering my post-code the search engine for the address looks quite buggy - after clicking off the first page of results I've been ...

Sephjnr by Level 1: Joiner
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Resolved! Phone replacement - like for like?

Hi there, Incredibly long story short - I am meant to be getting a replacement phone sent to me after talking to customer services for a looong time. The phone I had was the HTC ONE X+ but they have told me that it is out of stock and they don't know...

Anonymous by Not applicable
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Resolved! Problem with my o2 Bluetooth headset

Hi I got a free upgrade Dec gone and got an o2 bluetooth headset as part of the upgrade.The thing is I have fully charged this headset (I know its fully charged as made beep noise) but when I disconnect the charger I can't turn the headset on.Can any...

Anonymous by Not applicable
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Resolved! 02 boostbox

Hello i got a 02 boostbox on Friday, plugged it in a phoned 02. They activated it and added my phone numbers, told me in 4 hours it should be working!! It's monday and not working!!!! I phoned over the weekend to be told that it takes 5 days to activ...

Anonymous by Not applicable
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4G Dongle and VPN Problems

Hi, I have got an interesting little problem with a 4G Dongle. We can connect to the internet completely fine with the 4G Dongle, however when we dial up the WatchGuard SSL VPN (which connects and works perfectly fine) the local internet on the PC st...

Anonymous by Not applicable
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Resolved! o2 messages

I have received 2 seperate code messages from 02 that say "Please enter this code to retrieve your 02 account. If you did not authorise this contact o2." I do not know what I am supposed to have authorised, what do I do about these messages.

Anonymous by Not applicable
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Resolved! Change Email address on MyO2

Hi,My ...@o2.co.uk address has always been used on MyO2, now this has ceased, how do I change it on MyO2, It is not used as my username on MyO2 and I can still access MyO2 but for the life of me I can't find where to change the contact email on MyO2 ...

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Frogger by Level 3: Thinker
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Resolved! Emails or should I say no emails

A couple of days ago I called my main email address to get my business emails and found that I wasn't able to log in to my account. The message I got back was that my inbox was full, which I thought was very odd, if this was true then why not let me ...

Anonymous by Not applicable
  • 4719 Views
  • 19 replies
  • 0 kudos