Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! I have Volt Travel Inclusive but accidentally activated O2 Travel too

Will I be charged the £6 or not as it’s totally irrelevant now I’ve noticed I already had the Volt add on. I’m in the USA but based in the UK.

Resolved! Contract Cancellation problem

Hi, not sure if this is the right place. I am trying to assist an elderly gentleman (in his mid 80s) who wishes to cancel the contract on his wifes phone. She passed away earlier in the year. Unfortunately he was given wrong advice and stopped the DD...

Resolved! Travel bolt on

How do I remove my travel bolt on?

Resolved! How do I cancel Amazon prime add on?

How do I remove Amazon prime add on at £8.99 per month?

Apple Watch on O2 is only available to personal Pay Monthly customers

Seen this quite a lot on here but no public way to fix. New pay monthly sim only customer wanting to add my Apple Watch, I get the same message as everyone else on these posts about not being a pay monthly customer. Can anyone help so I can use the c...

Resolved! My account says Virgin and O2 is linked and activated but I'm not getting any of the benefits

I have had both Virgin and O2 for years but just realised I don't seem to have any of the benefits, double mobile data, next tier internet speeds, 3 WiFi extenders, roaming data ect. When I check my account it says it's linked and activate. Can't fin...

Visa card not working for Airtime

It says that it accepts Visa but when I put my Visa card in, it does not accept it.

Resolved! Disney plus going uo

Read some where that Disney + is going up from 7.99 a month to 10.99 a month will that interfer with my subscription with 02 cause I get it slightly cheaper?

Resolved! Hi, need urgent help please😕

I was wondering if anyone could help me out I've recently purchased a samsung s23 and got sent a code to claim my oofferfor pro buds but when I try to make the payment online it keeps saying payment failed, so i raised this and they sent me a differe...

New order

I placed an order for a samsung Chromebook and I’ve still not received any tracking information

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