Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Disney plus

I renewed my sim only deal with 02 back in July, and received 3 months free Disney, I duly cancelled this after 3 months was up, I've just changed phone which I bought from Samsung s23u, and received disney+ free for 12 months, when I have come to re...

Number Transfer

I'm in the process of having my phone number transferred from 3 Mobile to o2. Right now, the 3 mobile sim has stopped working, and the o2 sim the number was supposed to move to is now coming up as "unregistered" and "emergency calls only". I now no l...

Resolved! O2 WIFI Calling destination IP addresses

Hi, Am looking for information please - for setup in corporate network. Our firewalls appear to be blockimg wifi calling. Can you please advise what ports and destination addresses need to be added to the firewall rules?

Extra charges

Good evening i have been charged £5 three time in nov, for using my phone abroad, (between 10th and 16th) however while i was abroad i do not recall using my phone on the days in question, i used wifi and did not text or call any one while i was away...

Resolved! phonecalls to europe

Can I make phone calls to europe on o2 and how much do they cost?

My order

I have ordered a phone and paid for next day delivery and it should have been delivered by 10:30 am or before on the 8th of December 2023 and it’s now Sunday and still haven’t received it which I’m not very happy about which is why I want my money ba...

Sainsburys O2 Wi-Fi

I'm using Samsung S10 plus. I am able connect to O2 Wi-Fi manually everywhere I go except this Sainsburys store at Aylesford, ME20 7NA. Please can someone help me with this.

Resolved! Remove disney from my bill

Hello I would like to stop the prescription in disney that is currently added to my monthly bill. Thanks

Resolved! No service after switch to O2

Hi all, New here as evident by the title so apologies if I’m posting in the wrong place. I recently switched from Three to O2 and my number has now successfully ported (as of yesterday) but I am continually getting “no service”. I have taken the SIM ...

Resolved! Rewards

Hi everyone,I would like the 3month free subscription with Audible as a reward offered by O2 but already have an Audible account. Is there a way to get the reward for my existing account or do I need to create a new one?Thank you

O2

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