Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! o2 open - can it be used for upgrading over the phone/live chat or just instore?

Hi all, Apologies if this has been asked several times. I read several posts on here but I was a little confused even after reading the FAQs. I just wanted someone to help clarify when the o2 open code is valid. If I upgrade with an o2 representative...

Anonymous by Not applicable
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Unimpressed

I decided to upgrade early and buy a new phone yesterday, I specifically asked and paid for it to be here the next day (today) BEFORE 10:30am as I know someone would be at home to collect it. I then got a text from the services o2 used (UK mail) to d...

Anonymous by Not applicable
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Resolved! Mast not working for a month in the Abersychan area. O2 still charging for airtime

Can anyone tell me why I should be charged for airtime when I have not been able to use my mobile from home in the Abersychan postcode area of NP4. I am registered for updates that tell me nothing. I have the Tugo app to use with home wi-fi, but this...

Anonymous by Not applicable
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Wifi extra - London Underground

I have an iPhone 6s & S7 and both at times stuggle to connect to wifi extra on the London Underground! I have been using Virgin Wifi underground since it was released and had no problem but ever since Wifi Extra has been introduced it seems both of m...

Anonymous by Not applicable
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Resolved! O2 Recyle - Advice on chip on phone

Hi All, before i send my phone off to O2 Recylce - just wondering if its worth it? Basically, while the whole of the phone is in 99% perfect condition, it has a slight, tiny chip in the edge of the screen. Dont know how its happened, as its always be...

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Alexhaden by Level 1: Joiner
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Resolved! Unauthorised access?

Got a text from O2 that contained a six digit code for 'retrieving my account'. I did not attempt to retrieve my own account. Should I be worried? Obviously someone has tried to access my account, but only my number received that text... Right?

Scotteh by Level 1: Joiner
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Resolved! O2 Store Delivered wrong Item

How do I complain about the online store delivering the wrong Item, I ordered a screen protector for a Galaxy S7 and they delivered one for a iphone 6/6s even though the dispatch note says galaxy S7. Every phone number is for Phones!!!!!

Anonymous by Not applicable
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Resolved! O2 Travel - using data overseas

Hi, I am going away on Sunday and have the O2 travel activated on my account. My question is that if I connect to the internet is the data truly unlimited? For £1.99 per day that seems like a really good deal and I don't want to get caught out and en...

Anonymous by Not applicable
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