Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

your refund to me

you have text me re my bank details for refund how do i do this

Accessory purchase and credit check

I just tried to purchase Beats earbuds online. I paid £40 fee but for some inexplicable reason the credit check failed, even though I have a high credit rating. I assume I’ll get my £40 back, has anyone else suffered this?

o2 won’t give me a refund and they won’t reply to me

i transferred from o2 to voxi last month. i got a text message saying that from 12/01 my credit balance was £20 and i could claim a refund once the transfer was complete and the transfer was complete on the 15/01. on the 16/01 and the 17/01, £15 was ...

Resolved! Cancel Disney extra

I’m just looking to cancel my Disney extra

Resolved! What bolt on do I need when travelling to Egypt

Im travelling to Egypt and don’t know what bolt on I need, Egypt doesn’t seem to be included in the one I looked at

Resolved! my husbands phone was stolen

my husbands phone was stolen. It says it can reported 24hours but when getting through it says it can't reported and to call back in their business hours ?????? I have called 03448090222 and 03448090202 and I cannot find another number to report it a...

Resolved! O2 travel inclusive zone bolt on

HiI’m travelling to Australia and have the travel inclusive bolt on.Am I able use my unlimited minutes, texts and data to contact the UK or just within Australia while I’m there? thanks in advance

Resolved! No galaxy pro 2 voucher after 5 months and I've contacted 02 five or six times

I've contacted o2 multiple times now keep being fobbed off with wait another 5 days .a manager will call you in next 48hrs . I've had enough now I just want to end the contract and move to another provider .

Resolved! Choosing same add-on again?

I'm currently paying for Disney+ via my current O2 mobile contract. I can now upgrade, and one of the options is 6 months free of Disney+. Is there a way to use this with my current Disney+ account? I'd really rather not make a new one to use it, and...

tariff change

Hi, I bought a new tariff today and when will it be finalized and internet data added to my account?

O2

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