Other Products and Services
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! How long to activate replacement sim that I had stolen ? 12 hrs so far

How long does It take to activate my replacement sim o2 have sent out so far it's been 12 hrs and still not ready . I've got the signal dots and o2 sign showing but no 4g and lines dead it you ring it . The sim is in a brand new phone I've given them...

Anonymous by Not applicable
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o2.co.uk email is still active and has been hacked. o2 can't shut it down.

having problems with an old o2.co.uk email address I had from the o2 broadband days. It has been hacked somehow I am gettting 20+ mail failed delivery emails coming in a day. Can't shut it down myself as o2 have removed webmail access from the websit...

Anonymous by Not applicable
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Resolved! NHS discount

Hi I current work for the NHS and wanted to know how does the NHS discount work with upgrades or pay monthly lines? also how do I go about apply for the discount. I am due two upgrades in September one is mine and the other is my mothers, it would be...

Anonymous by Not applicable
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International Calling Cards

Why is my Internmational Calling Card Voucher not being processed for the last two days?? This is very frustrating as I need to call abroad and the card is not being processed. All I receive is a recorded message stating O2 have a technical prblem wh...

Anonymous by Not applicable
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Resolved! Issue with service during upgrade in area

HiMy wife received a text to say o2 were upgrading the signal and may experince some disruption, i am a business user and rely on my phone yet never received a text and have now been without a signal for 4 days. This is affecting my business, how lon...

Anonymous by Not applicable
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Priority? ?? Rather cancel the contract! !!

What an absolute joke!!! I have just sat for 10 minutes in the virtual waiting room, then 40 minutes to get tickets, at the time tickets were available for the kel brook fight but would it let me purchase them NO would it F!! Instead it did nothing! ...

Anonymous by Not applicable
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Resolved! Waiting three days now for imei to be blacklisted on all data basis ?? Still not done

I now been waiting three days for customer services to blacklist my imei number on the c.i.e.r. Shared mobile data base so I can carry on with a insurance claim with legal and general . I had my phone stolen Saturday night and spoke to cust services ...

Anonymous by Not applicable
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Resolved! Samsung Galaxy A5 screen fault

Anyone had any trouble with Galaxy screens cracking for no reason? Had mine 6 months on Refresh and the screen suddenly stopped working so I took it in for repair, O2 sayng warranty is void due to physical damage. I think there may have been a small ...

Anonymous by Not applicable
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Resolved! Insurance

I was just wondering if you can still purchase insurance on your phone after 28 days of purchasing it?

Anonymous by Not applicable
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Europe Roaming and O2 Travel mini Guide

After many threads being posted, either wanting more information or issues caused by not knowing the correct information before travelling, and ending up with huge bills, I though this little guide may be useful.O2 Travel Countries includedAustriaBel...

Anonymous by Not applicable
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