Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Contacting O2

is anyone having isuses contacting O2 .. i am trying to upgrade my service and phone as am at end of contract and the online chat is permanently unavailiable and the telephone service is always 30-50mins wait time .. i am completely frustrated by thi...

Resolved! remove bolt on

can anyone tell me how to remove a travel bolt on that i did not ask for? I am abroad and can not get to speak to a guru. They are charging me 4.99 a day.

Anonymous by Not applicable
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Resolved! Changing bank card details

Hello,i wondered if anyone can tell me how i change my bank card details on my account? I've looked on My02 but i cant seem to find anything on this.

Anonymous by Not applicable
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Resolved! "Free gift" with pay monthly refresh

Hey guys, I received my order today of a refreshed Samsung Galaxy S7 edge which I'm happy with my the offer of the free gift, it says to follow the instructions on the leaflet but the website it tells me to go on does not exist. There's no way for me...

Anonymous by Not applicable
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O2 Insure - 3 weeks and still no phone

I sadly damaged my phone on 16th October. I got caught in a heavy down pour and my phone (Samsung Galazy S6 Edge) was in my pocket and got wet. After three days in rice it still wouldn't boot up so I had to claim on the insurance. I was told there we...

Anonymous by Not applicable
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Resolved! Redeeming a Voucher after a purchase

Hey all. I bought a new phone from the O2 shop on Saturday 19th Nov. It includes a voucher (in the shape of a cracker) with a code (scratch off the panel to reveal) and tells me to go to "O2.uk/offers" to redeem along with the IMEI number of the phon...

Anonymous by Not applicable
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Resolved! Help! No recieved refund for 4 weeks, complaints dept not actioning their suggestions to resolve it

Hi,Well I'm currently waiting for a refund of £336 from a cancelled order from 11th October and I'm at a bit of a loss what to do next since O2 have hundreds of pounds of my money and not having much luck with their complaints department. Originally ...

Anonymous by Not applicable
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