Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Wrongly charged for Amazon Prime

I've been charged for Amazon Prime, even though I cancelled well in advance of the expiration date, and even though I didn't get another month after the trial period ended. ??

WhiteLeaf by Level 1: Joiner
  • 438 Views
  • 1 replies
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Resolved! Aura

Hi to get on to the 02 community through my phone I have to type it in through Aura can't find the 02 community throught the app any more or am I doing something wrong

Pipstop78 by Level 11: Motivator
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Cannot Switch Up - IMEI Not recognised

Hi,the longer this is going on the more disappointed i'm becoming with O2. visited the white rose store in Leeds on 19th Jan to preorder the S24 Ultra, paid £50 for the privilege. currently have the Sony Xperia 5V (purchased from the same store) whic...

Resolved! Customer Service via WhatsApp

Hey all, Is there a way to get in touch with O2 Customer Service via Whatsapp? I know you can do something similar from the mobile app, but I was wondering if there is something similar that Three and Virgin Media has... where you can get in touch di...

Resolved! I’m being sent to iPhones and phone plans I didn’t ask for

so happen was the other day I got called by O2 and they were saying there was an issue with my tariff or number Anyway, basically they’re just saying that I can get my same bill but cheaper with this new discount. I said sure that sounds like a good ...

i’m having trouble paying my final bill

Please can someone help me pay my bill, i’ve tried contacting o2 by calling them but i’m receiving emails and letters saying to pay my final bill and there’s no place for me to do it

jsh by Level 1: Joiner
  • 493 Views
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Resolved! Netflix

I pay for Netflix via o2 but am also being billed by Netflix from my bank account. How do I resolve this?

Janel by Level 1: Joiner
  • 539 Views
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