Other Products and Services
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! ** BEWARE ** DIGITAL VIRGO AKA TOP STREAMIN SCAM !!!

HAVE BEEN charged £4.50 a week by above company .. just randomly .. somehow they have managed to take 4.50 a week from my 02 acct.. have reported this to O2 ( s africa call centre ) hope can 02 allow this scam ???!! it well documented on the internet...

Anonymous by Not applicable
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Resolved! Cracked screen

Hi. I have the Samsung s8 and I've cracked my screen I'm the bottom right corner. How do I claim (if I'm eligible for it) for the free screen replacement? Tia

Anonymous by Not applicable
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Resolved! Agents are never available on the website!

I am now living in Vietnam. My contract is nearly up and I know I can cancel it. However, I dont have the O2 sim anymore so I cannot call from here to the UK without costing. Something I will NOT do in order to cancel a contract (especially, when the...

Anonymous by Not applicable
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Resolved! No Verification Codes

Trying to update my address but no verification codes get sent to me (probably going elsewhere from what I read in other posts). I used both a PC and the O2 app on my phone. The number it states that the text has gone to is correct and I have waited ...

golma001 by Level 1: Joiner
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o2more@o2.com Text Message

Hi all. My wife has started getting text messages into her text inbox that do not have a number associated with them. Instead they show as from "o2more@o2.com". When you click into the message, it says it failed to download and a message pops up that...

Resolved! Replacement World Chat

I have received an email from O2 with details of the replacement for world chat. In principle it is cheaper per minute calls which looks good. The email says that this will be available from early next year however I had been chosen to trial the serv...

Anonymous by Not applicable
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Resolved! Screen Replacement o2 Refresh

I have cracked my screen on my new phone and want to activate the offer for free screen replacement with o2 refresh. Galaxy S8, phone is eligible.. I can't find anywhere which number to call to get this sorted. Everytime I call o2 on 202 It's a 30+ m...

Anonymous by Not applicable
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Resolved! O2 Travel - New York

I was told previously on an O2 chat that O2 Travel is activated from midnight to midnight UK time where ever you are in the world. I have since been told that it's midnight local time of the country you are in and this appears to be confirmed on the ...

cazmaz by Level 1: Joiner
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Sky on demand downloads over 4g

HI Toby, I have the most up to date Huawei dongle . My landline speed is only 2.5 meg and unable to stream which is the reason I have the Dongle with 02 , 40 gig a month. 02 is fine with the Amazon firestick but will not allow catch up with a skybox....

Anonymous by Not applicable
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Resolved! Late delivery

I paid for same day delivery and guess what am now waiting the next day feel like canceling my contract but i expect a delivery charge refund

Stevey1 by Level 1: Joiner
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